When you cliông chồng a liên kết khổng lồ a Google Drive sầu thư mục from within Word, your web browser returns an "Update your browser" message.

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Status: Workaround

Important: These steps tell you how to lớn modify the registry. However, serious problems might occur if you modify the registry incorrectly. Therefore, make sure that you follow these steps carefully. For added protection, baông chồng up the registry before you modify it. Then, you can restore the registry if a problem occurs. For more information about how to baông chồng up and restore the registry, cliông xã the following article number to view the article in the Knowledge Base: 322756 How khổng lồ back up and restore the registry in Windows.

To work around this issue, either add the ForceShellExecute subkey, if it is not present, và phối the Value data, or if it is present, mix the Value data of the ForceShellExecute subkey.

Quit any programs that are running.

Cliông xã Start, và then cliông chồng Run. Type regedit in the Open box, and then click OK.

In Registry Editor, browse khổng lồ one of the following subkey (create the keys when they bởi vì not exist):

For a 32 Bit version of Office on 64 bit version of Windows


For a 32 Bit version of Office on 32 bit version of Windows


For a 64 Bit version of Office on 64 bit version of Windows


Make sure the Internet subkey is selected. On the Edit menu, point to lớn New, and then click DWORD Value. Add the following registry value:

Value Name: ForceShellExecute

Double-clichồng ForceShellExecute, & then phối the Value data to lớn 1. Cliông xã OK.

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On the Registry menu, cliông xã Exit.

You"ll probably need lớn restart Word (& maybe your computer) after this change.

The only known effect of this workaround is that hyperlink lớn Office document file nội dung will open in your browser, prompting a download instead of opening in-app.

Cheông chồng whether the problem is fixed. If it"s not fixed, you can liên hệ tư vấn.

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